FICO named top category leader for enterprise fraud solutions

FICO has been named a category leader for enterprise fraud solutions for the fifth consecutive time by Chartis Research in its Enterprise and Payment Fraud Solutions 2025, Quadrant Update.

The analytics software company was recognised as a category leader across three key areas: enterprise fraud solutions, payment fraud solutions and fraud platforms. Chartis assessed the company's offerings using its RiskTech Quadrant methodology, which evaluates technology providers based on criteria such as analytics capabilities, workflow, case management, artificial intelligence (AI), and fraud detection techniques.

According to the Chartis report, FICO holds a strong position in the market for its machine learning tools, adaptive behavioral profiling, and real-time anomaly detection. The report states: "Leveraging its industry-leading analytics and decades of fraud expertise, FICO's robust artificial intelligence (AI)-powered platform excels in detecting and mitigating complex fraud schemes across multiple payment rails, including card, real-time payments, automated clearing house (ACH) payments and emerging digital channels. FICO's advanced analytics capabilities, anchored in patented machine learning (ML) tools, adaptive behavioral profiling and real-time anomaly detection, enable unparalleled fraud identification while maintaining low false positive rates."

The continued recognition reflects the firm's efforts in integrating advanced AI and autonomous agent technologies into its products. Sid Dash, Chief Researcher at Chartis, commented on FICO's advancements in AI-powered fraud management.

"FICO is breaking new ground with the integration of generative and agentic AI into its fraud platform," said Sid Dash, Chief Researcher at Chartis. "By providing intelligent agents that can autonomously detect, explain and act on emerging fraud scenarios, FICO is transforming the traditional fraud platform into a decisioning-making environment."

The category leader ranking also highlights FICO's strategic move towards building unified fraud platforms. This approach is increasingly important for financial services, as institutions seek to prevent criminals from exploiting vulnerabilities in individual, disconnected systems. TJ Horan, Vice President of Product Management at FICO, commented on the role of such platforms in the future of fraud management.

"The Chartis report notes the growth in fraud platforms, which are increasingly important as the industry breaks from the siloed applications that allowed criminals to exploit chinks in financial institutions' protective armor," said TJ Horan, vice president of product management at FICO. "We at FICO see fraud platforms as the future of fraud management, and have invested heavily in bringing our industry-leading and award-winning fraud solutions onto a single platform. We are proud of Chartis' recognition that we not only have best-in-class capabilities today, we have the vision and roadmap for the fraud solutions of tomorrow."

FICO's solutions, utilised by more than 10,000 financial institutions and telecommunications organisations worldwide, provide services such as AI-powered fraud detection, case management, scam identification and customer communication. These services aim to help clients protect against both financial losses and security breaches arising from criminal activity across a variety of financial products and attack types.

The company's solutions have been recognised in industry awards. FICO received the Best Anti-Fraud Solution award at the 2024 Credit & Collections Technology Awards for its FICO Platform - Omni-Channel Engagement Capability - Scam Signal solution. This solution was developed in collaboration with Jersey Telecom and GSMA. In addition, Barclays and FICO were jointly awarded a 2025 Credit Award for Excellence in Fraud Prevention, based on Barclays' deployment of this technology.

Chartis Research's RiskTech Quadrant provides an analysis of technology vendors in the risk management sector, employing a methodology that does not label a single solution as the best overall. Instead, the quadrant ranks offerings based on how they address an organisation's requirements and implementation strategies.

The Chartis report's independent research and scoring system continue to serve as a reference point for organisations seeking fraud and risk management solutions suited to their specific challenges in the evolving threat landscape.