About Shannon
Shannon Williams
News Editor
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon
Regulatory delays hinder UK tech & AI project delivery
2 days ago
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data protection
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devops
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digital transformation
Regulatory delays are stalling UK tech and AI projects, with a third of IT providers hit on almost every job, new research reveals.
Tighter visa rules deepen SAP S/4HANA skills shortage
2 days ago
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data analytics
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digital transformation
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planning
UK and EU visa curbs are worsening an already severe SAP S/4HANA talent crunch, driving longer hiring cycles, rising costs and delivery risk.
Ofcom probes X over Grok deepfake sexual imagery risk
2 days ago
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data protection
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risk & compliance
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genai
Ofcom has opened a probe into X over claims its Grok AI tool enabled deepfake sexual images, testing the UK’s new Online Safety Act.
Student data breaches expose cyber flaws in schools
2 days ago
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firewalls
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data protection
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encryption
Data breaches at Victorian schools and Sydney University expose deep cyber flaws, leaving Australian students vulnerable to long-term threats.
Young UK adults warm to AI help with everyday finances
3 days ago
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fintech
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data privacy
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ai
Most UK adults aged 28-40 would trust AI to manage spare cash and bills, a survey finds, despite low confidence in their own finances.
UK businesses brace for 2026 fiscal strain & AI oversight
3 days ago
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digital transformation
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supply chain
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risk & compliance
Business leaders are being urged to invest in financial insight as they navigate tighter oversight of artificial intelligence in financial services.
UK cyber plan tackles state threats & ransomware
3 days ago
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storage
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malware
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firewalls
UK launches cyber action plan as state-backed threats surge, forcing vital services to rethink defences and even return to tape backups.
Five9 & Google Cloud launch unified AI contact centre CX
3 days ago
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uc
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data analytics
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digital transformation
Five9 and Google Cloud unveil a joint AI-powered CX platform, unifying contact centre workflows and customer data across all channels.
AI slowdown pushes employers to prioritise reputation
3 days ago
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digital transformation
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hcm
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risk & compliance
AI hiring slowdown pushes employers to scrutinise online reputation, raising the bar for trust and squeezing early‑career candidates.
Chargebacks surge threatens retailers’ holiday profits
4 days ago
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data analytics
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fintech
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cx
Chargebacks surge after record online holiday sales, with USD $181 billion in returns putting retailers’ first-quarter profits at risk.
Instagram denies breach after 17m user records leak
4 days ago
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data protection
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mfa
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phishing
Instagram denies a data breach after a dataset on 17m users appears on hacking forums, blaming old leak scraps and a fixed reset bug.
UK firms eye agentic AI to cut tax costs in 2026 squeeze
4 days ago
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digital transformation
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fintech
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it automation
UK businesses are set to roll out agentic AI across tax and finance in 2026 as cost pressures force a reset on processes and investment.
Channel partners shift to data-led growth strategies
4 days ago
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data analytics
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digital transformation
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cx
Channel partners in five markets plan to prioritise data-led products and consulting in 2026, edging out managed services and subscriptions.
Kyowon, Instagram cases expose APAC identity flaws
4 days ago
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pam
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mfa
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phishing
Kyowon outage and an Instagram bug expose entrenched identity security gaps across APAC, from credential hygiene to privileged access.
Infobip named Frost CPaaS growth & innovation leader
4 days ago
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saas
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uc
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digital transformation
Infobip named a growth and innovation leader in Frost & Sullivan’s latest CPaaS report, praised for cross-channel AI-driven communications.
Progress forecasts orchestration-led AI shift in 2026
5 days ago
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data protection
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hybrid cloud
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digital transformation
Progress predicts 2026 will mark a shift from AI pilots to orchestrated, governed platforms, widening the gap between leaders and laggards.
Many Australians overestimate ability to spot deepfakes
5 days ago
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phishing
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email security
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ai
Most Australians think they can spot AI scams, but new research shows fewer than half can correctly identify deepfake images in tests.
AI in 2026: fragile data, hybrid clouds & profit race
5 days ago
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saas
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data protection
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dr
AI in 2026 will be less about dazzling breakthroughs and more about fragile data, hybrid clouds and investor pressure for real profits.
Codific sets 2026 priorities for boards on cyber risk
5 days ago
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data protection
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ransomware
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cloud security
Codific urges boards to prioritise preemptive cyber defence, identity and supply-chain control as 2026 scrutiny and rules tighten.
C-suite leaders eye AI, cost cuts & flexible work by 2026
5 days ago
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digital transformation
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hcm
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ai
C-suite leaders plan to double down on AI, cost cuts and flexible work by 2026, despite tight budgets and rising tech and labour pressures.