Customer retention Stories

Canadian Stories

Customer retention stories

6 digital marketing tools founders use to scale smarter

Founders can stretch budgets and sharpen campaigns with six affordable digital marketing platforms, from email automation to skills training.

By Darian Kovacs • 10 min read • Last week

Global Stories

Customer retention stories

Fintech

Gigs makes APAC splash with promising ShopBack partnership

Gigs deepens its Asia-Pacific push by partnering with ShopBack to broaden embedded mobile services for customers across the region.

By David Shilovsky • 4 min read • 2 days ago

Unified Communications

8x8 adds AI tools & live analytics to Platform for CX

8x8 upgrades Platform for CX with AI Studio, live queue dashboards and silent mobile authentication to cut integration delays and login friction.

By Joseph Gabriel Lagonsin • 4 min read • 2 days ago

Data Protection

AvePoint lifts guidance after strong first quarter

AvePoint lifts annual recurring revenue outlook after first-quarter beat, as AI governance and recovery tools help drive stronger growth and cash flow.

By Karen Joy Bacudo • 4 min read • 2 days ago

Customer Experience

Amperity launches AI tools for real-time customer action

Amperity adds AI assistants and live customer data tools to help brands act during website visits, basket abandonments and other interactions.

By Sean Mitchell • 4 min read • 3 days ago

Firewalls

Bitdefender names Frank Koelmel Chief Revenue Officer

Bitdefender taps Frank Koelmel to steer global revenue strategy as the cybersecurity vendor seeks faster growth amid rising threats and compliance demands.

By Joseph Gabriel Lagonsin • 3 min read • 3 days ago

Data Analytics

TravelOne launches behavioural intelligence tool for travel

TravelOne's Bhavin Vora unveils behavioural intelligence tool for travel platforms, aiming to sharpen personalisation with real-time traveller intent.

By Joseph Gabriel Lagonsin • 4 min read • 5 days ago

Digital Transformation

Noledge acquires Pimbrook to expand in Ireland & UK

Noledge expands across Ireland and the UK with Pimbrook deal, lifting revenue to EUR €10 million and adding 14 staff to the group.

By Catherine Knowles • 4 min read • Last week

Stories from Other Regions

Customer retention stories

Software-as-a-Service

ZyG raises USD $60 million to scale AI commerce tools

Accel backs Tel Aviv-based ZyG with USD $60 million for its AI-powered operating system to help direct-to-consumer brands scale.

By Sean Mitchell • 5 min read • Yesterday

Data Analytics

Alkami report shows digital banking gaps at US banks

Alkami and Cornerstone Advisors find US banks are winning on digital adoption but still losing customers to clunky onboarding and weak business tools.

By Karen Joy Bacudo • 4 min read • Yesterday

Customer Experience

GoMo launches fibre broadband in Ireland at EUR €29.99

GoMo launches fibre broadband in Ireland for GBP £29.99 a month, targeting mobile customers with a price-for-life deal and no long-term tie-in.

By Sofiah Nichole Salivio • 3 min read • 2 days ago

Customer Experience

Beer52 extends Europa warehousing deal as Coffee52 launches

Beer52 renews Europa warehousing pact and expands into coffee with Coffee52, as the subscription drinks firm scales seasonal fulfilment needs.

By Mark Tarre • 4 min read • 3 days ago

Disaster Recovery

InstaSwitch raises USD $4.7 million for banking switch tool

InstaSwitch launches business banking activation software and secures USD $4.7 million as banks chase more primary deposits.

By Karen Joy Bacudo • 3 min read • 4 days ago

Digital Transformation

How growing MSPs turn hosting into a steady revenue layer

MSPs can turn wholesale hosting into a steadier revenue layer by bundling services, tightening control and reducing churn as client demands rise.

By Lachlan Strike • 5 min read • 4 days ago

Customer Experience

Constructor wins retail company of year for second time

Constructor wins Retail Company of the Year for a second year as its AI Product Insights Agent also takes silver in American Business Awards.

By Joseph Gabriel Lagonsin • 3 min read • 6 days ago

DevOps

Paytronix launches Rewards Hub for loyalty customers

Paytronix rolls out Rewards Hub to existing loyalty customers, giving marketers self-service control over rewards, promotions and real-time performance data.

By Karen Joy Bacudo • 4 min read • 6 days ago

Data Protection

The UK's subscription economy crackdown and what this means for tech businesses

UK subscription businesses face pro-rata refund systems, stricter cancellation rules and a Spring 2027 deadline under new consumer protection reforms.

By Tom Gates • 3 min read • 6 days ago