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Experience Design stories

Consumer use of generative AI rises to 73%, survey finds
Data Analytics

Consumer use of generative AI rises to 73%, survey finds

Worries over accuracy and human skills are tempering the rapid rise in personal use of generative AI, despite wider adoption across five markets.

By Joseph Gabriel Lagonsin • 4 min read • Sat, 9th May 2026
Iress partners with Thoughtworks on wealth overhaul
Data Analytics

Iress partners with Thoughtworks on wealth overhaul

The programme aims to cut complexity for wealth clients as Iress modernises ageing platforms and adds AI to speed delivery and reduce costs.

By Sean Mitchell • 3 min read • Thu, 7th May 2026
TechDay unveils major redesign across global network
Marketing Technologies

TechDay unveils major redesign across global network

The overhaul aims to help readers find regional tech coverage more easily as AI and search reshape how news is discovered.

By Mark Tarre • 2 min read • Wed, 6th May 2026
'Self-learning' AI big boon for Qualtrics' CX
Unified Communications

'Self-learning' AI big boon for Qualtrics' CX

Companies using AI for customer experience are cutting churn and lifting revenue, with Qualtrics saying richer feedback can triple insights.

By David Shilovsky • 5 min read • Thu, 30th Apr 2026
Anthropic links Claude to Adobe, Blender & Ableton
Marketing Technologies

Anthropic links Claude to Adobe, Blender & Ableton

Creative professionals can now use Claude inside Adobe, Blender and Ableton to automate tasks, search docs and move work between apps.

By Mark Tarre • 4 min read • Thu, 30th Apr 2026
Format-3 wins Webby Award for The Pendragon Cycle site
Customer Experience

Format-3 wins Webby Award for The Pendragon Cycle site

Recognition could help the London studio win more entertainment clients after its immersive Pendragon Cycle site took a Webby Award.

By Joseph Gabriel Lagonsin • 4 min read • Mon, 27th Apr 2026
Studio Graphene expands into Ireland with Tribe deal
DevOps

Studio Graphene expands into Ireland with Tribe deal

The deal broadens Studio Graphene’s European reach and gives clients access to design, engineering and cloud services from one provider.

By Sofiah Nichole Salivio • 3 min read • Fri, 24th Apr 2026
When identity becomes the payment rail
Data Protection

When identity becomes the payment rail

Banks face a costly overhaul as EU rules will soon make digital identity wallets mandatory for strong customer authentication, reshaping onboarding and fraud checks.

By Martin Zeisel • 3 min read • Wed, 22nd Apr 2026
Canva launches AI 2.0 to turn prompts into editable designs
Software-as-a-Service

Canva launches AI 2.0 to turn prompts into editable designs

Users will be able to turn rough briefs into editable work as the platform broadens into office tasks and workplace software integration.

By Sofiah Nichole Salivio • 4 min read • Sat, 18th Apr 2026
Has AAA gaming left portable too late?
Gaming

Has AAA gaming left portable too late?

AAA studios risk missing the portable boom as hybrid consoles, handheld PCs and cloud services reshape where players spend their time and money.

By Kevin Janzen • 6 min read • Mon, 13th Apr 2026
8x8 wins Gold for Engage at New York design awards
Software-as-a-Service

8x8 wins Gold for Engage at New York design awards

Customer-facing staff may handle chats and calls more easily after 8x8 Engage won Gold at the NY Product Design Awards.

By Sean Mitchell • 3 min read • Sat, 11th Apr 2026
Ascendion named HFS market leader in agentic services
DevOps

Ascendion named HFS market leader in agentic services

The ranking spotlights growing buyer demand for proven AI savings as enterprises shift from pilots to production across core operations.

By Sofiah Nichole Salivio • 3 min read • Sat, 11th Apr 2026

Stories from Other Regions

Experience Design stories

Galgotias students launch 34 iOS apps on Apple App Store
Robotics

Galgotias students launch 34 iOS apps on Apple App Store

Students are gaining public app-store exposure and industry experience as Galgotias University's programme moves classroom projects into commercial release.

By Joseph Gabriel Lagonsin • 3 min read • Tue, 12th May 2026
Villagehood launches app to connect Australian mums
Marketing Technologies

Villagehood launches app to connect Australian mums

Villagehood has unveiled a community app aimed at helping Australian mothers arrange local meet-ups, after more than 100 attended its Sydney launch.

By Sean Mitchell • 3 min read • Mon, 11th May 2026
CX is an outcome of the network beneath it
Unified Communications

CX is an outcome of the network beneath it

Customer experience fails when networks falter, with outages, latency and weak security now directly affecting trust and churn.

By Richard Hall • 5 min read • Thu, 7th May 2026
ICO launches privacy campaign for parents of children
Data Protection

ICO launches privacy campaign for parents of children

Parents of primary school children are being urged to rethink online privacy habits as the regulator responds to rising safety concerns.

By Mark Tarre • 4 min read • Fri, 17th Apr 2026
Alkami launches Engage to boost digital banking adoption
Digital Transformation

Alkami launches Engage to boost digital banking adoption

Banks and credit unions can now track where customers drop out in online banking journeys, helping lift adoption and self-service.

By Catherine Knowles • 4 min read • Fri, 17th Apr 2026
Arena Animation marks 30 years with Bengaluru alumni meet
EduTech

Arena Animation marks 30 years with Bengaluru alumni meet

More than 100 former students gathered in Bengaluru as the training brand widened its push into original content and new production methods.

By Sean Mitchell • 4 min read • Thu, 16th Apr 2026