The Ultimate Guide to IT Automation
A curated Canadian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for IT Automation.
What to know about IT Automation
IT Automation is transforming the way businesses and IT operations function by automating routine tasks, optimizing workflows, and enhancing productivity across various sectors. From cloud observability and cost optimization platforms like ManageEngine’s CloudSpend for Microsoft Azure to AI-powered customer service suites from Freshworks, automation is increasingly integral to modern IT environments.
Readers will find insights into how automation influences diverse areas such as network management, data center operations, workforce management, cybersecurity, and cloud migrations. Stories highlight trends like robotic process automation (RPA), machine learning integration, and intelligent workflows that help organizations reduce costs and improve operational efficiency.
Discover how automation addresses challenges such as managing complex hybrid cloud infrastructures, improving security response times, and driving digital transformation strategies. Whether managing IT service desks, streamlining financial processes, or adopting AI-assisted DevOps, these narratives showcase the evolving landscape of IT Automation and its practical benefits.
Explore topics including emerging automation tools, partnerships between technology vendors, and case studies that illustrate real-world applications shaping the future of IT operations. This tag offers valuable knowledge for IT professionals, business leaders, and anyone interested in how automation technologies can drive innovation and competitiveness in today’s fast-paced digital world.
Canadian IT Automation News
Regional stories with direct local relevance
Avison Young picks CGI for AI managed services boost
The deal should sharpen Avison Young's digital operations and give CGI a wider role across the adviser’s international workplace estate.
Data paradox: poor data quality undermines AI in finance
Poor data is stalling AI in finance, with nearly 9 in 10 firms hit by delays and hidden errors causing mounting, often severe, losses.
Sage predicts AI & finance shift for mid-sized firms
Sage predicts mid-sized firms will embrace AI automation, sector-specific software and a more strategic, data-led role for finance by 2026.
Automation, on-device AI and operational visibility: The 2026 tech trends powering Canada's digital future
Automation, on-device AI and smarter device management are set to transform Canada's frontline industries and redefine digital operations by 2026.
Devolutions launches secure AI for remote desktop management
Devolutions launches secure AI integration in Remote Desktop Manager, enabling IT teams to automate tasks without exposing credentials or compromising control.
Devolutions acquires PowerShell Universal to boost IT automation
Devolutions has acquired PowerShell Universal and welcomed its creator to enhance IT automation for SMBs and mid-market organisations globally.
Analyst Insights
Research and market analysis connected to IT Automation
Atera offers fee-free Robin if AI misses support target
Gartner: AI layoffs do not improve returns on investment
Pax8 & NinjaOne form global MSP referral partnership
Digitate named a Leader in IDC's AIOps 2026 review
Extreme says Platform ONE cuts network costs by 32%
Featured News
Riverbed says go from ticket queues to zero disruption
AI-driven support tools could cut employee downtime, as Riverbed argues that fewer tickets may still hide unresolved problems.
Exclusive: Celonis global banking head says AI rollout hinges on process intelligence
Banks risk wasting AI spending unless they first map how work really flows, as Celonis says process intelligence is becoming phase zero.
Expert Columns
Why trust is the bottleneck for AI-driven operations
AI proof over hype: In a market obsessed with scaling AI, smart organisations are obsessed with proof
HPE complete care service: Refocused for your AI advantage
Agentic AI and the question of equitable intelligence
Securing the future: Simplified management, Scalable growth, and built-in compliance for K-12
Why auto update is the most underrated security feature on your firewall
Automation, on-device AI and operational visibility: The 2026 tech trends powering Canada's digital future
From 3am deployments to AI-native HR: building intelligent, human-centred systems
Interviews
Interviews and video coverage from the networkRecent IT Automation News
CTERA launches InsightAI for unstructured data analysis
It gives IT and security teams a way to spot risks, track usage and investigate incidents across sprawling unstructured data estates.
ManageEngine rolls out autonomous AI agents across suite
The move gives IT teams autonomous agents for service desks, security and endpoint work, while ManageEngine says customer data stays private.
Tenable launches Hexa AI to automate exposure fixes
Security teams can now automate exposure fixes and reporting as Tenable makes Hexa AI generally available to Tenable One customers.
Riverbed unveils Zero Disruption AI observability tools
The new features aim to help IT teams spot and fix digital workplace glitches before employees are affected, as AI use grows.
IT teams wary as automation races ahead, SolarWinds says
Data privacy and accuracy fears are slowing uptake as nearly half of IT professionals question AI tools now entering their workplaces.
Cloudhouse launches Foundry Flow for AWS WorkSpaces
IT teams using AWS WorkSpaces may cut application packaging from days to minutes as Cloudhouse targets repeated rebuilds in non-persistent desktops.
Dell launches PowerStore Elite for AI & cyber risk
Enterprises under pressure from AI growth and ransomware get mixed-generation clustering, stronger recovery tools and higher capacity in Dell's new platform.
Dell launches AI-ready storage, servers & cloud tools
Businesses face rising data centre pressure as Dell adds storage, servers and automation tools for AI and legacy workloads.
Check Point launches autonomous network security platform
Long delays on firewall changes could ease as the new system automates policy work across complex hybrid networks with human oversight.
Global 2000 downtime costs rise to USD $600 billion
Outages are now costing Global 2000 firms USD $600 billion a year, as a single incident can wipe 3.4% off share prices.
Dell expands AI Factory with NVIDIA for enterprise use
Enterprises can now run more AI projects on their own infrastructure as Dell adds data tools, racks and partner software to its NVIDIA tie-up.
Freshworks launches Freddy AI Agent Studio for service
Longer after-hours waits for IT help could ease as the new studio lets firms build no-code agents for tasks across Teams, Slack and portals.
Finance audits rise as hybrid database strain grows
Nearly half of finance teams are now using AI to manage databases, but weak governance is leaving them exposed to audit scrutiny.
Finance firms face rising audit pressure over databases
Audit demands are exposing gaps in governance as finance firms juggle hybrid databases, multiple platforms and growing AI use.
NetApp & Red Hat boost OpenShift data protection
Rising virtual machine estates on Red Hat OpenShift are driving demand for faster backups and more predictable recovery across hybrid cloud setups.
Cloudways launches Site Manager for WordPress agencies
The new tool aims to cut manual upkeep for agencies juggling dozens of WordPress sites, with updates and checks now handled in one place.
LogicMonitor says trust key to safe AI observability
Trust is emerging as the main hurdle as enterprises weigh AI systems that can safely act on live incidents, not just flag them.
Boomi adds governance tools for enterprise AI agents
Businesses using multiple AI systems will get tighter controls as Boomi adds policy enforcement, monitoring and workflow orchestration tools.
Top Down Ventures closes USD $28 million founders fund
Top Down Ventures closes oversubscribed USD $28 million fund backing AI-native software start-ups for managed service providers.
Omnissa adds Windows Server management to Workspace ONE
Omnissa expands Workspace ONE with Windows Server management, aiming to cut costs and simplify IT operations with one cloud console.