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Nasuni wins sixth NorthFace award, tops G2 reports
Software-as-a-Service

Nasuni wins sixth NorthFace award, tops G2 reports

Audited feedback has lifted Nasuni's customer-service standing, with a 98% CSAT score and top G2 placements across 15 categories.

By Sofiah Nichole Salivio • 4 min read • Thu, 2nd Jul 2026
CrayonIQ says APAC CX buying shifts to AI strategy
Digital Transformation

CrayonIQ says APAC CX buying shifts to AI strategy

Enterprises are increasingly judging CX vendors on AI governance, cloud infrastructure and pricing transparency rather than contact centre features alone.

By Mark Tarre • 4 min read • Thu, 2nd Jul 2026
AWS commits USD $1 billion to embedded AI engineers
Software-as-a-Service

AWS commits USD $1 billion to embedded AI engineers

The move targets firms struggling to shift AI pilots into live systems, with AWS embedding engineers to speed deployment and cut reliance on consultants.

By Sean Mitchell • 4 min read • Wed, 1st Jul 2026
What companies are getting right about AI in 2026 but why there is still some way to go
Digital Transformation

What companies are getting right about AI in 2026 but why there is still some way to go

Most enterprises still struggle to turn AI pilots into profit, with just 23 per cent able to link initiatives to higher revenue or lower costs.

By Patrick Thompson • 5 min read • Tue, 30th Jun 2026
Turner Industries cuts device costs with ChromeOS rollout
Digital Transformation

Turner Industries cuts device costs with ChromeOS rollout

The industrial contractor says the move will save hours of IT work and trim future refresh bills, with 1,200 devices already deployed.

By Sean Mitchell • 3 min read • Tue, 30th Jun 2026
Neocloud providers set to grab AI cloud market share
Data Protection

Neocloud providers set to grab AI cloud market share

Gartner says specialist providers are gaining ground as enterprises seek cheaper, sovereign access to scarce GPU capacity for AI projects.

By Mark Tarre • 4 min read • Fri, 26th Jun 2026
Healthcare AI adoption outpaces infrastructure readiness
Data Protection

Healthcare AI adoption outpaces infrastructure readiness

Unsanctioned AI tools and siloed IT systems are widening risk for hospitals, as 88% say on-site infrastructure is not ready.

By Mark Tarre • 4 min read • Thu, 25th Jun 2026

Stories from Other Regions

IT Strategy stories

XMA installs digital signage across three UK offices
Digital Signage

XMA installs digital signage across three UK offices

The rollout should save staff hours on internal updates as XMA uses screens to target messages across three offices and dozens of divisions.

By Regine Laguilles • 3 min read • Fri, 26th Jun 2026
Australia's resilience problem isn't redundancy. It's shared infrastructure
Network Infrastructure

Australia's resilience problem isn't redundancy. It's shared infrastructure

Shared fibre routes can leave supposedly redundant links exposed to the same outage, a risk growing as AI workloads demand uninterrupted connectivity.

By Mark Rafferty • 5 min read • Fri, 26th Jun 2026
Agentic AI will soon run your service desk. The real question is who controls it
Software-as-a-Service

Agentic AI will soon run your service desk. The real question is who controls it

The shift to AI that can act, not just summarise, raises new questions over auditability, data residency and who controls operations.

By Dion Williams • 5 min read • Thu, 25th Jun 2026
Axians UK launches architecture service for businesses
Network Infrastructure

Axians UK launches architecture service for businesses

It offers firms a cheaper way to align technology with strategy while reducing duplication, technical debt and security risk.

By Sofiah Nichole Salivio • 3 min read • Wed, 24th Jun 2026
Why CIOs should be prioritising stability as the foundation for transformation
Digital Transformation

Why CIOs should be prioritising stability as the foundation for transformation

Residents will judge councils on whether bins are collected and benefits processed smoothly during reorganisation, not on digital ambitions.

By Mark Gannon • 7 min read • Wed, 24th Jun 2026
HP New Zealand appoints Daniel Roberts as Head of Enterprise
Unified Communications

HP New Zealand appoints Daniel Roberts as Head of Enterprise

Businesses in New Zealand want better productivity and AI support, and HP has named a veteran executive to help meet that demand.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 24th Jun 2026
Canon Business Services launches AI security advisory
Data Protection

Canon Business Services launches AI security advisory

Australian businesses risk data leaks and governance gaps as staff adopt AI tools faster than employers can set rules and training.

By Sean Mitchell • 4 min read • Tue, 23rd Jun 2026
Cake & Arrow says insurance AI needs better workflow fit
Customer Relationship Management

Cake & Arrow says insurance AI needs better workflow fit

Insurers risk wasted AI spending unless new tools fit agents' daily workflows, as Cake & Arrow's research found uneven uptake and patchy support.

By Karen Joy Bacudo • 5 min read • Tue, 23rd Jun 2026
IT teams spend 53% of time on endpoint maintenance
Digital Transformation

IT teams spend 53% of time on endpoint maintenance

Fragmented tools and patching delays are costing IT teams USD $133,000 a year in labour, according to new research.

By Mark Tarre • 4 min read • Tue, 23rd Jun 2026
Constl names Nidhi Pandey as Chief Information Officer
Network Infrastructure

Constl names Nidhi Pandey as Chief Information Officer

The hire supports Constl's fibre expansion in India, where better internal systems are becoming crucial for serving telecom and cloud customers.

By Sofiah Nichole Salivio • 3 min read • Mon, 22nd Jun 2026