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Natural language processing (NLP) Stories - Page 10

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Natural language processing (NLP) stories

Genspark expands AI call agent globally with Twilio
Customer Experience

Genspark expands AI call agent globally with Twilio

Genspark rolls out its AI call agent to over 40 countries using Twilio voice tech, handling bookings, support and multilingual calls at scale.

By Mark Tarre • 3 min read • Tue, 3rd Feb 2026
AI to transform qualitative research into measurable data
Data Analytics

AI to transform qualitative research into measurable data

Mercury Analytics says AI will turn open-ended feedback into measurable insight by 2026, reshaping how organisations use qualitative data.

By Sean Mitchell • 3 min read • Mon, 2nd Feb 2026
Luminance unveils AI platform to tackle 'enterprise amnesia'
Digital Transformation

Luminance unveils AI platform to tackle 'enterprise amnesia'

Luminance launches AI platform to capture contract memory and combat 'enterprise amnesia', promising 90% faster negotiations.

By Kaleah Salmon • 4 min read • Thu, 29th Jan 2026
Snowflake unveils AI Data Cloud 'Energy Solutions'
Data Analytics

Snowflake unveils AI Data Cloud 'Energy Solutions'

Snowflake launches Energy Solutions for its AI Data Cloud, unifying energy sector data to modernise grid planning and asset management.

By Sofiah Nichole Salivio • 6 min read • Wed, 28th Jan 2026
CommBox unveils Era AI Voice to transform call centres
Unified Communications

CommBox unveils Era AI Voice to transform call centres

CommBox launches Era AI Voice, promising to automate most routine call centre conversations while keeping tight enterprise controls.

By Sofiah Nichole Salivio • 3 min read • Wed, 28th Jan 2026
Lighthouse unveils LighthouseIQ AI platform for law
Data Analytics

Lighthouse unveils LighthouseIQ AI platform for law

Lighthouse launches LighthouseIQ, an AI legal platform promising faster eDiscovery, case analysis and regulator-ready document review.

By Mark Tarre • 3 min read • Fri, 23rd Jan 2026
iVvy launches AI tool as Edgbaston adopts Instant Proposal
Software-as-a-Service

iVvy launches AI tool as Edgbaston adopts Instant Proposal

iVvy debuts its iVvyAI Instant Proposal tool at Edgbaston Stadium, automating venue sales emails with AI-driven proposals and lead scoring.

By Sofiah Nichole Salivio • 4 min read • Thu, 22nd Jan 2026
Adobe adds AI tools to Acrobat for slides & podcasts
Data Analytics

Adobe adds AI tools to Acrobat for slides & podcasts

Adobe folds new generative AI into Acrobat Studio, auto-making slide decks, chat-edited PDFs and podcast-style summaries from documents.

By Joseph Gabriel Lagonsin • 3 min read • Thu, 22nd Jan 2026
ServiceNow deepens OpenAI deal to power voice, agents
Software-as-a-Service

ServiceNow deepens OpenAI deal to power voice, agents

ServiceNow expands its OpenAI partnership to embed GPT-5.2 voice agents and automation more deeply into enterprise workflows and IT systems.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 22nd Jan 2026
BMC adds AI copilots, events & guidance to Control-M
DevOps

BMC adds AI copilots, events & guidance to Control-M

BMC injects generative AI into Control-M and AMI, adding NLP workflow design, event-driven orchestration and embedded mainframe guidance.

By Catherine Knowles • 4 min read • Wed, 21st Jan 2026
Atos recognised as leader in ISG AI & data services
Manufacturing

Atos recognised as leader in ISG AI & data services

Atos named Leader in ISG's 2025 report for advanced analytics and AI services across Europe and the US, spanning data and AI modernisation.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 21st Jan 2026
ServiceNow deepens OpenAI pact to power voice-first AI
Digital Transformation

ServiceNow deepens OpenAI pact to power voice-first AI

ServiceNow expands its OpenAI partnership to make frontier models and voice-first AI core to enterprise workflows and automation at scale.

By Mark Tarre • 4 min read • Wed, 21st Jan 2026
Ivo raises USD $55 million to grow AI contract tools
Digital Transformation

Ivo raises USD $55 million to grow AI contract tools

AI contract software startup Ivo secures USD $55 million Series B to speed contract review, as revenue surges 500% and UK expansion looms.

By Sofiah Nichole Salivio • 4 min read • Wed, 21st Jan 2026
Talkdesk unveils new AI tools for retail & consumer goods
Unified Communications

Talkdesk unveils new AI tools for retail & consumer goods

Talkdesk unveils Commerce Orchestration and Consumer Goods Experience Cloud to coordinate AI-driven retail journeys end to end.

By Catherine Knowles • 4 min read • Mon, 12th Jan 2026

Stories from Other Regions

Natural language processing (NLP) stories

Nine deepens Mantis ad tech deal with app expansion
Marketing Technologies

Nine deepens Mantis ad tech deal with app expansion

Nine expands its Mantis ad tech tie-up to apps, promising safer contextual ads, more premium inventory and Olympics-ready controls.

By Catherine Knowles • 4 min read • Fri, 23rd Jan 2026
Exclusive: How ELMO Insights helps AI analytics finally make sense for HR
DevOps

Exclusive: How ELMO Insights helps AI analytics finally make sense for HR

Elmo debuts Insights, an AI-native HR analytics tool that answers plain-English workforce questions in seconds, no data team required.

By Melania Watson • 4 min read • Tue, 20th Jan 2026
LLVision unveils Leion Hey2 AR glasses for live chat
Wearables

LLVision unveils Leion Hey2 AR glasses for live chat

LLVision debuts Leion Hey2 AR glasses at CES 2026, offering sub-second live translation captions in more than 100 languages.

By Sofiah Nichole Salivio • 4 min read • Tue, 13th Jan 2026
AI now seen as essential by European finance leaders
Data Analytics

AI now seen as essential by European finance leaders

AI has shifted from experiment to existential need in European finance, with most leaders fearing profit loss or obsolescence if they lag.

By Mark Tarre • 4 min read • Mon, 12th Jan 2026