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Online shopping stories

AfterShip launches AI tool for post-purchase retail
Software-as-a-Service

AfterShip launches AI tool for post-purchase retail

Retailers could cut support costs and speed refunds as AfterShip's new AI agent automates delivery issues and return reviews.

By Joseph Gabriel Lagonsin • 4 min read • This month
Okta launches Auth0 tools for AI agents & B2B logins
Software-as-a-Service

Okta launches Auth0 tools for AI agents & B2B logins

AI shopping and enterprise logins are driving Okta's latest Auth0 roll-out, as businesses seek tighter identity controls without slowing sales.

By Sofiah Nichole Salivio • 5 min read • This month
Photoroom launches Visual Agents for enterprise catalogues
Software-as-a-Service

Photoroom launches Visual Agents for enterprise catalogues

Retailers could cut costly manual checks as Photoroom's new system retries flawed AI product images and flags only the toughest cases for review.

By Sofiah Nichole Salivio • 4 min read • This month
Temu report says more sellers use marketplace in Australia
Digital Transformation

Temu report says more sellers use marketplace in Australia

Small Australian businesses are adding marketplaces to their sales mix as online spending climbs and Temu seeks a bigger local foothold.

By Sean Mitchell • 4 min read • This month
Bitdefender warns of school scams across Asia-Pacific
Phishing

Bitdefender warns of school scams across Asia-Pacific

Families across Asia-Pacific are being lured by fake grants, scholarships and delivery alerts as scammers exploit rising education costs and AI tools.

By Mark Tarre • 4 min read • Last month
Silver Birches widens packaging offer beyond labels
Supply Chain

Silver Birches widens packaging offer beyond labels

Online brands and retailers are driving demand for joined-up packaging as Silver Birches adds more print formats to its offer.

By Sofiah Nichole Salivio • 4 min read • Last month

Stories from Other Regions

Online shopping stories

Graham and Green launches Shopify website overhaul
Digital Transformation

Graham and Green launches Shopify website overhaul

The overhaul aims to make browsing easier for shoppers as the family-run interiors retailer seeks to boost online sales and store visits.

By Joseph Gabriel Lagonsin • 4 min read • This month
Boulders blamed for increase in illegal parking
Small Business

Boulders blamed for increase in illegal parking

Footpath parking has surged in Ōpōtiki after six spaces were removed from Church Street, prompting complaints from struggling retailers.

By Local Democracy Reporter • 4 min read • This month
Reolink launches Father's Day camera sale in Australia
IoT Security

Reolink launches Father's Day camera sale in Australia

Australian shoppers can save up to 34% on Reolink home security cameras as the company splits its Father's Day promotion into two sales windows.

By Sean Mitchell • 3 min read • This month
Amazon Australia hires 3,000 seasonal workers for Christmas
Human Capital Management

Amazon Australia hires 3,000 seasonal workers for Christmas

Higher online shopping demand will see Amazon Australia add 3,000 seasonal jobs nationwide, with most openings in New South Wales.

By Joseph Gabriel Lagonsin • 3 min read • This month
Paddock to Pantry sales surge as online model grows
Digital Transformation

Paddock to Pantry sales surge as online model grows

The online grocer's sales jumped 197% in a year as centralised fulfilment and nationwide delivery help it challenge New Zealand's duopoly.

By Sean Mitchell • 6 min read • This month
Australian shoppers favour orthopedic over orthopaedic
Customer Experience

Australian shoppers favour orthopedic over orthopaedic

Australian retailers may be missing search traffic, after 16 months of data showed shoppers far prefer “orthopedic” to “orthopaedic”.

By Sofiah Nichole Salivio • 3 min read • Last month
Constructor wins trio of Stevie Gold awards for eCommerce
Digital Transformation

Constructor wins trio of Stevie Gold awards for eCommerce

Recognition for its AI shopping tools highlights growing retailer demand for tech that lifts conversion, revenue and customer satisfaction.

By Sofiah Nichole Salivio • 5 min read • Last month
UK online retail sales fall as July spending eases
Omnichannel

UK online retail sales fall as July spending eases

July's dip in internet-led spending left online retail accounting for a smaller share of Britain's total shopping, official figures showed.

By Karen Joy Bacudo • 5 min read • Last month
AI shopping tools not replacing discovery in retail
Data Analytics

AI shopping tools not replacing discovery in retail

Australian shoppers are still choosing stores themselves, leaving AI retail spending concentrated on targeting and measurement rather than discovery.

By Mark Tarre • 6 min read • Last month
Australian shoppers trust AI more than sales staff
Digital Transformation

Australian shoppers trust AI more than sales staff

A survey of 500 consumers found 76% trust AI shopping recommendations as much as, or more than, advice from retail sales staff.

By Karen Joy Bacudo • 4 min read • Last month
Australian retailers absorb rising costs, Lightspeed says
Digital Transformation

Australian retailers absorb rising costs, Lightspeed says

More than six in 10 Australian retailers are covering at least half their higher costs themselves, squeezing margins as shoppers stay price-sensitive.

By Mark Tarre • 4 min read • Last month