Outsourcing stories
The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
Arctic Wolf unveils Aurora managed endpoint tools for MSPs
Today
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outsourcing
Arctic Wolf launches Aurora managed endpoint defence, rapid-response SLA and MSP admin portal to help partners scale security operations.
Pure Global unveils flat-fee model for device approvals
Today
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outsourcing
Pure Global launches flat-fee device approval model from $2,000 a year, bundling AI-assisted registration and post-market support.
Paragon buys majority stake in South Yorkshire firm Parseq
Yesterday
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outsourcing
Paragon has acquired a majority stake in South Yorkshire outsourcing specialist Parseq from Parabellum, boosting its back-office and payments arm.
Capita cuts hiring time by 43% with Workday AI tools
Yesterday
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outsourcing
Capita slashes time-to-hire by 43% and speeds HR admin by up to 80% after rolling out Workday AI, HiredScore and Teams integration.
Leighton to manage eaga Trust’s AWS cloud operations
Yesterday
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outsourcing
Leighton has secured a long-term deal to manage eaga Trust’s AWS cloud, modernising its digital estate and boosting cost efficiency.
FPT gains HITRUST AI security nod for Hanoi centre
Yesterday
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outsourcing
FPT wins HITRUST r2 and AI Security certification for its Hanoi data centre, targeting stricter safeguards for healthcare and regulated sectors.
Virtual Spotter grows in US with lean direct debit model
Yesterday
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outsourcing
Virtual Spotter makes US its biggest market as lean direct debit model cuts gym admin by 65 hours and AUD $1.4k a month per client.
Southern hospital IT outage caused by third-party hardware failure, Health NZ says
Yesterday
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outsourcing
Health NZ says a third-party hardware failure caused a 36-hour South Island hospital IT outage that forced staff back to pen and paper.
Persistent named fastest-growing global IT services brand
2 days ago
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outsourcing
Persistent named world’s fastest-growing IT services brand as value jumps 22% to USD $989 million in Brand Finance 2026 ranking.
TCS to modernise Flight Centre’s global tech platforms
2 days ago
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outsourcing
TCS to overhaul Flight Centre’s global tech stack with cloud, network and platform upgrades aimed at resilience and consistent service.
CyberArk crowns PwC 2025 Global Partner of the Year
3 days ago
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outsourcing
CyberArk names PwC its 2025 Global Partner of the Year as partner-led deals surge and certification-driven identity security gains pace.
Cybage names Badhrinath Krishnamoorthy Global President
4 days ago
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outsourcing
Cybage appoints industry veteran Badhrinath Krishnamoorthy as Global President to spearhead international growth and sharpen execution.
Bank ABC migrates ila Bank to Temenos core on AWS cloud
Last week
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outsourcing
Bank ABC shifts ila Bank onto Temenos core on AWS in Bahrain, kicking off a wider cloud-led core banking transformation programme.
ABM seals WGNSTAR deal to boost semiconductor services
Last week
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outsourcing
ABM completes WGNSTAR acquisition, bolstering semiconductor cleanroom and tool services as chipmakers expand advanced fab capacity worldwide.
Nebula & Meter partner to scale global network services
Last week
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outsourcing
Nebula and Meter team up to speed global rollouts of subscription-based enterprise networks via resellers, promising faster, consistent support.
Cybersecurity as a Service market to hit USD $83.96bn
Last week
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outsourcing
Cybersecurity as a Service market forecast to soar from USD $17.60bn in 2024 to USD $83.96bn by 2034, driven by threats and skills gaps.
C-suite leaders deploy AI, but struggle to scale it
Last week
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outsourcing
AI is deployed everywhere but embedded deeply in fewer than half of firms, as leaders warn integration and skills gaps risk a two-year setback.
Pax8 backs UK Government AI Skills Boost for workers
Last week
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outsourcing
Pax8 joins the UK Government’s AI Skills Boost as a Strategic Partner, aiming to help train 10 million workers in practical AI by 2030.
India budget boosts tech, data centres & MSME support
Last week
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outsourcing
India’s Union Budget backs tech infrastructure, data centres and MSMEs, signalling policy continuity and long-term digital growth plans.
Aspire Systems buys Assurity in AI testing expansion
Last week
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outsourcing
Aspire Systems acquires New Zealand-founded Assurity, creating a 900-strong quality engineering group to boost AI-driven software testing.