Process automation Stories

Canadian Stories

Process automation stories

Wagepoint launches bilingual Québec payroll platform

Small businesses in Québec can now handle payroll, remittances and reporting in one bilingual system, cutting duplicate work and manual fixes.

By Joseph Gabriel Lagonsin • 4 min read • Today

Software-as-a-Service

SAP Concur expands AI travel tools for Canadian firms

Canadian firms could cut manual travel and expense work as SAP Concur rolls out AI features for delegates, approvers and planners.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Global Stories

Process automation stories

Manufacturing

Honeywell flags OT cybersecurity visibility gap in industry

Incomplete asset inventories are leaving industrial operators exposed, with only 21% able to track every OT system despite 88% calling programmes mature.

By Sean Mitchell • 4 min read • Today

Software-as-a-Service

Kastle raises USD $24 million to target bank lending

The funding will help Kastle expand AI agents that let banks automate lending work without replacing legacy core systems.

By Karen Joy Bacudo • 4 min read • Yesterday

Software-as-a-Service

HelmGuard raises USD $7.3 million for US expansion

The cash will fund offices in New York and San Francisco as the start-up targets faster risk checks for regulated firms and AI agents.

By Joseph Gabriel Lagonsin • 5 min read • Today

Software-as-a-Service

Workiva: The secret compliance and reporting arms race

Driven by improved tooling, finance teams are meeting higher standards as regulators and analysts scrutinise disclosures faster.

By Donovan Jackson • 5 min read • Today

Digital Transformation

Bixolon & Isitec boost logistics traceability printing

More than 100 printers are now supporting parcel traceability across Isitec customers' logistics sites, after a rollout designed to cut manual steps.

By Sofiah Nichole Salivio • 3 min read • Yesterday

Digital Transformation

Conferma ends fax card delivery in 100 more markets

Digital delivery will now handle virtual card details in more than 100 countries as hotels move off fax, lifting completion rates.

By Karen Joy Bacudo • 4 min read • Yesterday

Digital Transformation

Appian tops Gartner BOAT rankings in two use cases

The rankings underline a shift towards consolidated automation platforms as enterprises juggle AI agents, bots and regulated workflows.

By Sean Mitchell • 4 min read • 2 days ago

Software-as-a-Service

Healthcare finance is lean and complex. Its spend controls have to keep up

Tighter controls could stop overspend, speed approvals and cut audit chasing for lean healthcare finance teams juggling complex funding streams.

By Tanu Kaushik • 5 min read • Yesterday

Data Analytics

CFOs focus on cash flow as AI use rises in finance

Working capital pressure is driving finance chiefs to prioritise cash flow and automation, with 59% seeing AI improve forecasting and liquidity.

By Karen Joy Bacudo • 4 min read • Last week

Software-as-a-Service

Freshworks expands Freddy AI with email & workflows

Support teams will soon be able to build AI workflows from plain language, as Freshworks broadens Freddy AI into email and live service-desk guidance.

By Sofiah Nichole Salivio • 4 min read • Last week

Hybrid Cloud

Exclusive: ABBYY says AI build costs will drive buying

Enterprises could cut AI spend by up to 80% by shifting document workflows away from custom builds and into standard platforms.

By Sean Mitchell • 6 min read • Last week

Software-as-a-Service

Zendesk names David Hall-Johnston APAC technology chief

The appointment strengthens Zendesk's push into enterprise AI as bookings more than doubled and regional customers seek help scaling secure deployments.

By Joseph Gabriel Lagonsin • 3 min read • Last week