Productivity stories - Page 16

Agentic AI in live contact centres is slashing rollout times, lifting self-service above 80% and boosting customer satisfaction by up to 20%.

Stop wasting budget on grunt work: use agentic automation to handle competitor intel, reporting, SEO and lead routing so marketers drive revenue.

Firms race to embed AI, yet staff fear risk and job loss. Can redesigning work and sharing control finally earn employees' trust?.

Ramp launches an AI Accounting Agent that codes transactions, handles accruals and reconciles ERP data to speed up the month-end close.

ECI opens registration for its 2026 Connect conference in Las Vegas, promising hands-on, practical AI guidance for everyday business use.

Viasat survey finds 91% of industrial IoT decision-makers plan to add satellite-powered D2D connectivity within 18 months despite cost fears.

eBPF report finds major cloud players cutting CPU, traffic costs and boosting security at scale, signalling a shift to kernel-level control.

Arctic Wolf launches Aurora managed endpoint defence, rapid-response SLA and MSP admin portal to help partners scale security operations.

Stuck in slow, manual AP? Here are five clear signs it is time to automate your back office and unlock a leaner, smarter finance team.

Stress is costing Canadian small business owners 31 workdays a year, with many losing sleep, missing events and weighing up closing shop.

Emburse launches AI-powered Assurance tool to spot expense errors and fraud earlier, easing audit workloads and speeding reimbursements.

New research finds 85% of firms trial AI but only 17% use it daily, with weak knowledge governance blamed for stalled adoption.

A new foundation has launched to study how AI is transforming real-world accounting and finance work, from tax and audit to advisory.

Financial firms reap strong AIOps returns but poor data quality and fragmented tools are stalling the leap from pilots to scaled AI.

Calero launches AI-powered assistant to give TEM and MEM teams instant, conversational insight from complex telecom and mobility invoices.

PowerX launches AI Maintenance to automate tower upkeep, cutting manual scheduling and dispatch costs for telecoms site operators.

Myriota launches AssetHawk, a 5G NTN satellite tracker promising decade-long battery life for monitoring remote fleets and equipment.

OpenAI has launched Frontier, an enterprise platform to deploy AI coworkers at scale by unifying data, tools and governance across firms.

CFOs shift from hiring to hardware, funnelling bigger budgets into tech, AI and sales while HR, headcount and pay growth lose momentum.

CFOs are funnelling 2026 budgets into tech, AI and sales, while easing back on hiring, HR spending and rapid pay growth.