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Small and Medium Enterprise (SME) stories

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Small and Medium Enterprise (SME) stories

Xero adds AI tools to JAX for small business finance
Software-as-a-Service

Xero adds AI tools to JAX for small business finance

The rollout aims to cut manual bookkeeping and speed cash flow decisions for Xero's 5 million customers worldwide.

By Karen Joy Bacudo • 4 min read • 2 days ago
Simpro launches RAIN with AI tools for field service
Software-as-a-Service

Simpro launches RAIN with AI tools for field service

Existing Lightning customers will get more than 100 AI enhancements at no extra cost, as Simpro Group widens its field service software push.

By Sean Mitchell • 4 min read • 3 days ago
Bluevine opens digital onboarding for overseas US owners
Fintech

Bluevine opens digital onboarding for overseas US owners

International founders can now open US business accounts remotely, as Bluevine removes a major barrier for overseas owners in eight markets.

By Karen Joy Bacudo • 4 min read • 4 days ago
Finance leaders lose AI gains to verification work
Software-as-a-Service

Finance leaders lose AI gains to verification work

Many finance teams are spending the equivalent of days a week checking AI outputs, wiping out hoped-for productivity gains and slowing adoption.

By Sofiah Nichole Salivio • 4 min read • 5 days ago
Hostinger launches eCommerce tool for small sellers
Software-as-a-Service

Hostinger launches eCommerce tool for small sellers

Small merchants can now sell across websites, social media and messaging apps from one dashboard as online discovery shifts to AI and social channels.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Xero launches Microsoft 365 integration for finance
Software-as-a-Service

Xero launches Microsoft 365 integration for finance

It could cut time spent switching between apps by letting small businesses pull live accounts data into Excel, Word, PowerPoint and Copilot Chat.

By Joseph Gabriel Lagonsin • 4 min read • Last week
CorPlan launches CoreEPM: Rapid return AI-powered Business Intelligence
Software-as-a-Service

CorPlan launches CoreEPM: Rapid return AI-powered Business Intelligence

By replacing spreadsheets and manual finance work, the new platform aims to cut months-long implementation times and free staff for higher-value tasks.

By Donovan Jackson • 5 min read • Last week
Pay.com.au adopts Zendesk AI ahead of US expansion
Software-as-a-Service

Pay.com.au adopts Zendesk AI ahead of US expansion

Centralising support has cut costs and handling times as the fintech gears up for its first US office in a $35 trillion market.

By Karen Joy Bacudo • 3 min read • Last week

Stories from Other Regions

Small and Medium Enterprise (SME) stories

U.S. Bank launches Enhanced Payments for small firms
Fintech

U.S. Bank launches Enhanced Payments for small firms

Small businesses can now send ACH, wire and instant payments digitally, with lower fees and no branch visit needed.

By Karen Joy Bacudo • 4 min read • Yesterday
Techreach launches UK consultancy for MSP founders
Customer Relationship Management

Techreach launches UK consultancy for MSP founders

MSP owners could gain more targeted marketing support as a new UK consultancy promises advice shaped by first-hand operating experience.

By Sofiah Nichole Salivio • 4 min read • 3 days ago
PFU launches Ricoh scanners for shared office scanning
Digital Transformation

PFU launches Ricoh scanners for shared office scanning

Shared offices can now scan without a PC as PFU's new Ricoh models aim to speed up digitisation and cut setup time.

By Sofiah Nichole Salivio • 4 min read • Last week
Australia replaces Essential Eight with new Essentials
Software-as-a-Service

Australia replaces Essential Eight with new Essentials

Australian businesses face a new cyber baseline as regulators move to align guidance with cloud, SaaS and AI-driven threats.

By Mark Tarre • 4 min read • Last week
Verizon programme helps Florida optician grow revenue
Digital Transformation

Verizon programme helps Florida optician grow revenue

The Florida optical shop lifted revenue by 16% after owner Lea Agramonte used free training to tighten budgets and adopt digital tools.

By Mark Tarre • 5 min read • Last week
Xero brings financial data into Microsoft 365 apps
Software-as-a-Service

Xero brings financial data into Microsoft 365 apps

Small businesses can now pull live bookkeeping data into Excel, Word and PowerPoint without leaving Microsoft 365 or exporting CSV files.

By Karen Joy Bacudo • 4 min read • Last week
Netgear launches Insight 10.0 for AI-led network ops
Software-as-a-Service

Netgear launches Insight 10.0 for AI-led network ops

Small IT teams could cut manual network work as the cloud platform adds AI tools to spot issues earlier and simplify multi-site management.

By Sofiah Nichole Salivio • 4 min read • Last week
Tide launches business investment account for SMEs
Fintech

Tide launches business investment account for SMEs

UK small businesses can now seek higher returns on spare cash as Tide adds investment accounts to its banking app.

By Karen Joy Bacudo • 4 min read • Last week
Tyro partners with Bakers Delight across 500 stores
Digital Transformation

Tyro partners with Bakers Delight across 500 stores

The deal aims to cut admin for Bakers Delight franchisees and link payments with Microsoft Dynamics 365 across more than 500 Australian stores.

By Karen Joy Bacudo • 3 min read • Last week