United Kingdom (UK) stories - Page 3

Global happiness falls to 58% in 2025, yet customer service satisfaction rises, boosted by growing trust in AI-powered support worldwide.

Boxphish, backed by BGF's GBP £400 million funding, plans further growth after 70% ARR rise and acquiring dark web intelligence firm Trillion.

Jenny Welsh joins UniTaskr as Head of Growth and Strategy to spearhead global expansion and promote diversity in the student work platform sector.

The UK Spending Review pledges GBP £86 billion to boost digital growth, transform the NHS, and increase police funding to modernise public services nationwide.

Global happiness fell nearly 10 points to 58% in 2025, but AI-driven customer service satisfaction rose 5 points to 41%, says NiCE’s report.

Despite instant messaging growth, 48% of IT leaders say email remains the top channel for vital business communications worldwide.

Australian group THDR has launched Neuono, an AI-driven app delivering personalised, made-to-measure menswear and womenswear via smartphone without fittings.

Payment outages in the UK cost retail and hospitality sectors GBP £1.6 billion annually, with over five major disruptions each year impacting customer spending.

Kao Data’s new campaign, Critical Careers, celebrates the vital contributions of women shaping the rapidly growing global digital infrastructure sector.

Third-party cyber breaches at Europe’s top 100 banks surged 25% last year, exposing systemic weaknesses in their digital supply chains under rising regulation.

Cambridge Spark urges all C-suite executives to boost AI knowledge through training, warning that gaps could limit business growth and boardroom decisions.

New Zealand rises to third in Adobe’s 2024 Digital Government Index with gains in service and performance, but digital equity still needs urgent improvement.

Despite fewer shoppers marking Father's Day, UK spending on gifts is set to reach GBP £1.12 billion in 2025, driven by inflation and rising prices.

An international Sussex team will unveil a digital twin of the Universe at Goodwood's Future Lab, simulating 14 billion years of cosmic evolution.

VinciWorks has launched Conversational Learning, an AI-driven compliance training tool using voice and text interactions to boost engagement and retention.

Swiss health tech firm Aeon raised EUR €8.2 million to expand its AI-driven platform offering full-body health checks across Europe.

Tenable has appointed Ross Baker as Senior Director, Sales for the UK, Ireland and Africa, to lead cloud security and partner strategies across the region.

Eighty-eight percent of UK tech firms use AI and remain optimistic, yet 78% call for stronger government support to bridge talent and funding gaps.

Projectworks has secured NZD $25 million in Series A funding to expand globally, integrating AI tools and boosting its team by 50% amid strong industry recognition.

Gamma and Clear Business have teamed up to provide UK SMEs with enhanced managed connectivity and voice services, combining enterprise-grade tech with local support.