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Workflow Automation stories
Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
Salesforce unveils Agentforce AI tools for healthcare
Today
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rpa
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risk & compliance
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cdp
Salesforce launches Agentforce for Health, promising AI agents to cut admin burdens and streamline patient access, public health and research.
Origami launches chat-based AI tool for sales leads
Today
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cx
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rpa
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genai
Origami unveils a chat-based AI that builds sales lead lists from plain-English prompts, starting at USD $80 a month on flat pricing.
Deskpro brings cloud & VPC help desks to AWS shopfront
Today
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uc
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data protection
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private cloud
Deskpro launches cloud and VPC help desk on AWS Marketplace, giving organisations flexible hosting, AI options and streamlined procurement.
OpenAI unveils GPT-5.4 with advanced computer use tools
Today
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saas
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digital transformation
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physical security
OpenAI launches GPT-5.4 with “Thinking” mode and native computer control, targeting advanced coding, office workflows and safer automation.
AI agents and enterprise transformation: Turning hype into measurable value in 2026
Yesterday
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data protection
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smart cities
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data analytics
In 2026, AI agents move from pilots to the enterprise core, forcing firms to prove measurable value under tight governance.
From practicing lawyer to legal engineer: Why the safe bet isn't always the best bet
Yesterday
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document management
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digital transformation
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ecm
A former BigLaw lawyer explains how swapping the safe partnership track for legal tech unlocked purpose, innovation and a front-row seat to AI.
Coach Logic unveils SAM AI tool to analyse coaches
Yesterday
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e-learning
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digital entertainment
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rpa
Coach Logic launches SAM, an AI video tool that categorises coaching behaviours to scale structured feedback beyond in-person observation.
1Kosmos adds identity checks to ServiceNow AI workflows
Yesterday
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uc
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surveillance
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biometrics
1Kosmos adds embedded identity checks to ServiceNow AI workflows to curb social engineering in high-risk service desk interactions.
LiveRamp unveils AI agents for data-driven marketing
Yesterday
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data protection
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data analytics
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martech
LiveRamp launches partner-built AI agents in its platform, automating audience planning, cross-media measurement and privacy-safe optimisation.
Keeper connects Jira workflows with privileged access
Yesterday
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siem
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digital transformation
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pam
Keeper launches native Jira integrations to tie security incident workflows directly to privileged access approvals while retaining zero-knowledge controls.
Agentic AI and the question of equitable intelligence
Yesterday
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digital transformation
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martech
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it automation
Agentic AI promises autonomy but raises urgent questions over whose values guide its decisions and how equity is safeguarded in practice.
AI won't reduce construction disputes unless documentation improves
Yesterday
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devops
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digital transformation
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rpa
AI is flooding construction workflows, but without better, real-time documentation, disputes over contracts and evidence will only intensify.
Pocket FM taps OpenAI to power AI-native audio growth
2 days ago
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rpa
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api
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genai
Pocket FM will bake OpenAI tools into its production stack, using generative AI to scale multilingual audio series for 300,000 creators.
GrayCyan unveils AI readiness scorecard for industry
2 days ago
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crm
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manufacturing
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digital transformation
GrayCyan launches an AI readiness and ROI scorecard to test if industrial workflows and systems can truly support responsible automation.
UpGuard unveils Risk Automations to speed cyber fixes
3 days ago
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uc
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siem
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cloud security
UpGuard debuts Risk Automations to link cyber risk findings with security workflows, promising faster fixes after USD $75 million raise.
Safe Software adds MCP support to FME for AI tools
3 days ago
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digital transformation
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iam
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rpa
Safe adds MCP to FME so AI agents can securely tap enterprise data via governed workflows, avoiding bespoke integrations and lock-in.
Degreed unveils AI tools to close human readiness gap
3 days ago
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data analytics
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digital transformation
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rpa
Degreed launches AI-driven learning tools and programmes to tackle the “human readiness gap” holding back companies' AI investments.
Typeface unveils AI engine for governed marketing at scale
3 days ago
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devops
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martech
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partner programmes
Typeface launches a Marketing Orchestration Engine, unifying AI agents, brand data and IT controls to govern cross-channel campaigns at scale.
LivTech strengthens leadership for senior care growth
3 days ago
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saas
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digital transformation
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rpa
LivTech hires Ron Kozlin as CFO and Andrew Goode as VP of Development to steer its fast-growing senior care software business.
Hyland unveils AI tools to streamline hospital admin
3 days ago
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digital transformation
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ecm
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martech
Hyland launches AI tools to automate hospital records and billing workflows, aiming to cut admin workloads and speed access to patient data.