Customer data stories

EILEEN FISHER will roll out Aptos ONE POS across 50+ North American stores to unify sales, inventory visibility and omnichannel service.

Peru’s largest microfinance lender Mibanco selects Temenos SaaS on Microsoft Azure to overhaul its core banking and speed digital services.

LIV Golf has unveiled Fan Caddie, an AI ‘second-screen’ assistant offering real-time stats, replays and shopping while fans watch live.

Xero is axing its app store billing by June 2026, forcing developers onto new API-based tiers and their own subscription systems.

Experian integrates Aperture Data Studio with Snowflake AI Data Cloud to run in-platform data quality, governance and compliance workflows.

Bitsight launches an AI-driven dark web monitoring tool to give organisations earlier warning of cyber threats targeting key suppliers.

AI agents are rapidly transforming sales teams in Australia and New Zealand, slashing grunt work and reshaping how sellers prospect and close deals.

UiPath buys AI compliance specialist WorkFusion to automate banks’ financial crime checks as monitoring workloads and governance demands surge.

Mailchimp expands eCommerce tools and AI-driven automation, rolling out SMS to 34 new EMEA markets to boost small business marketing ROI.

Constant Contact doubles down on AI-driven tools while keeping email the core link between small businesses and their customers.

Interactive and Ansvar celebrate 15-year tech partnership underpinning cyber security, compliance and modernisation in insurance.

In 2026, retailers win not by owning more data, but by orchestrating trusted, real-time data that powers every decision and experience.

Record digital squatting surge sees 6,200 disputes in 2025, as lookalike domains drive costly phishing, malware and payment fraud.

Retailers are racing from blunt discounts to AI-driven one-to-one offers, promising sharper margins and loyalty in APAC’s crowded market.

Acronis has renewed its partnership with Manchester City, extending its role safeguarding the club’s expanding digital and data operations.

Maestra’s US customer base jumps 144% as DTC brands abandon Klaviyo for a single platform spanning email, personalisation and paid media.

Asia Pacific Loyalty Awards 2026 unveils record finalist line-up as brands double down on retention, data and personalised engagement.

Address validation on Shopify cuts failed deliveries, trims shipping costs and boosts loyalty by ensuring accurate, standardised customer data.

AI investment is surging faster than data privacy and board oversight, leaving storage gaps and weak access controls to fuel rising risk.

Bedrock Data adds native Confluence support to map how sensitive collaboration content flows into AI systems and expose hidden access risks.