Salesforce stories - Page 1

Salesforce industry cloud flaws put sensitive data at global risk
Yesterday
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data protection
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cloud security
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risk & compliance
Security flaws in Salesforce industry clouds risk exposing sensitive data worldwide, with over 20 issues found affecting thousands of organisations' information.

Skillsoft & Salesforce launch AI learning for support teams
Yesterday
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it training
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cx
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martech
Skillsoft partners with Salesforce to launch AI-powered training within its platform, aiming to close skill gaps in customer support teams and enhance service quality.

Salesforce unveils Marketing Cloud Next for AI-driven campaigns
Yesterday
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cx
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martech
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partner programmes
Salesforce launches Marketing Cloud Next with autonomous AI agents to revolutionise marketing through personalised, two-way customer conversations across channels.

Datadog launches domain-specific AI agents & LLM tools
3 days ago
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devops
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siem
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cloud security
Datadog unveils three specialised AI agents within Bits AI plus new tools to monitor and optimise large language model deployments in real time.

Agentic AI adoption rises in ANZ as firms boost security spend
3 days ago
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malware
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digital transformation
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cloud security
All surveyed ANZ IT security leaders back agentic AI to tackle digital threats, with 36% using it now and 68% expected in two years.

AI agents to play key role in ANZ IT security, report finds
4 days ago
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malware
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cloud security
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phishing
AI agents are set to play a vital role in IT security as 36% of ANZ teams use them now, with adoption predicted to rise to 68% within two years.

Projectworks secures NZD $25 million in funding to drive global growth
4 days ago
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devops
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fintech
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martech
Projectworks has secured NZD $25 million in Series A funding to expand globally, integrating AI tools and boosting its team by 50% amid strong industry recognition.

AI agent adoption rises among IT security leaders in ANZ
Last week
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malware
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data protection
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cloud security
AI agent use among IT security leaders in Australia and New Zealand is set to nearly double from 36% to 68% within two years, driven by growing trust and data challenges.

Canva leverages Snowflake to scale B2B growth & personalisation
Last week
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data analytics
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data science
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martech
Canva uses Snowflake AI Data Cloud to accelerate B2B growth, personalise user experiences, and support global expansion with over 230 million monthly users.

Canadian IT leaders weigh AI agent risks & opportunities
Last month
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digital transformation
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martech
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advanced persistent threat protection
Canadian IT security leaders see AI agents as vital to defence but worry about data readiness, with 85% urging security transformation amid rising AI threats.

Teradata & Fivetran team up to streamline data integration
Last month
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saas
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hybrid cloud
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martech
Teradata partners with Fivetran to streamline automated data integration, enabling real-time data movement into Teradata VantageCloud for AI and analytics.

Salesforce to acquire Informatica for equity value of USD $8 billion
Last month
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mdm
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martech
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cdp
Salesforce to acquire Informatica for USD $8 billion, enhancing AI capabilities by integrating Informatica's data services with its platform, deal to close fiscal 2027.

Un-marketing: redefining personalized marketing strategies
Last month
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cx
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martech
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partner programmes
Un-marketing offers a fresh take on personalized marketing, prioritising ethical data use, innovation, and genuine connections to rebuild consumer trust and loyalty.

Salesforce launches Agentforce AI agents for financial services
Last month
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digital transformation
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fintech
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cx
Salesforce launches Agentforce for Financial Services, offering AI agents to automate tasks and boost personalised client engagement in banks and insurers.

Google unveils Beam for AI-driven 3D video communication
Last month
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uc
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martech
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e-learning
Google launches Beam, an AI-powered 3D video platform enhancing remote calls with realistic visuals and near real-time translation, no special glasses needed.

AI reshapes strategies at Asia Pacific loyalty and retail conference
Last month
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data analytics
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cx
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martech
The Asia Pacific Loyalty Conference highlights AI's growing role in customer retention, as 46% of consumers expect brands to know their preferences.

Exclusive: Informatica launches AI agents to transform data management
Last month
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data analytics
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digital transformation
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hyperscale
Informatica unveils CLAIRE Agents, autonomous AI tools plus a no-code platform to revolutionise enterprise data management and intelligent workflows.

FourNet unveils AI-powered IntellAIgent platform for business
Last month
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digital transformation
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cx
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martech
FourNet launches IntellAIgent, an AI-powered platform integrating 300+ apps to automate complex tasks, aiming to revolutionise customer service and operations.

OutSystems surpasses EUR €500m & appoints new CEO Woodson Martin
Last month
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digital transformation
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martech
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cdp
OutSystems surpasses EUR €500 million revenue milestone and appoints Woodson Martin as new CEO to steer AI-powered software growth globally.

AI tools expose sensitive data at 99% of organisations
Last month
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saas
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hyperscale
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mfa
A Varonis report reveals 99% of organisations expose sensitive data to AI tools due to security lapses, risking data breaches amid rapid AI adoption.