Salesforce stories - Page 2

CrowdStrike launches Charlotte AI AgentWorks ecosystem

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cloud security

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CrowdStrike unveils Charlotte AI AgentWorks ecosystem with Accenture, AWS and OpenAI to let security teams build custom agents without code.

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Nudge Security adds AI agent discovery for workplace risk

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data protection

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digital transformation

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cloud security

Nudge Security has launched AI agent discovery to help firms spot risky employee-built agents, tighten access and curb shadow AI sprawl.

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Anaplan launches AI planning tools & apps for business

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data analytics

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digital transformation

Anaplan unveils AI-driven planning tools and 12 apps to speed scenario modelling and embed governed automation across core business functions.

BeyondTrust warns of 467% rise in enterprise AI agents

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pam

BeyondTrust warns a surge of unsupervised AI agents is creating a hidden “shadow workforce” with admin-level access inside enterprises.

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CrowdStrike adds AI security tools & Microsoft SIEM link

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data protection

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endpoint protection

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siem

CrowdStrike beefs up Falcon with new AI security controls and links its Next-Gen SIEM to Microsoft Defender to tame sprawling AI estates.

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Entro launches AI agent governance tool for enterprises

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data protection

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digital transformation

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cloud security

Entro launches AGA to map, monitor and control AI agents in enterprises, tackling shadow AI and non-human identity risks at scale.

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Bonfy unveils ACS 2.0 to secure data for AI agents

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data protection

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siem

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encryption

Bonfy launches ACS 2.0, a cross-channel data security platform to monitor and control how AI agents access, process and share content.

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ThoughtSpot unveils Spotter AI agents tailored by sector

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saas

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data analytics

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digital transformation

ThoughtSpot rolls out Spotter for Industries, AI analytics agents tuned to sector rules to close the “context gap” in enterprise decisions.

Qualtrics boosts CX suite with new AI & automation tools

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data analytics

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digital transformation

Qualtrics unveils AI-driven CX upgrades to unify feedback, automate text analysis and deploy agents that resolve customer issues in real time.

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Qualtrics unveils AI tools to fix customer issues fast

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data analytics

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digital transformation

Qualtrics launches AI-powered customer experience tools to unify feedback, automate analysis and fix service issues before they escalate.

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Informatica deepens Microsoft Fabric ties, adds Swiss pod

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data protection

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hybrid cloud

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data analytics

Informatica widens Microsoft Fabric integration with Open Mirroring support and unveils a Swiss Azure pod for localised EU data control.

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Kore.ai unveils platform to tackle enterprise AI sprawl

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data protection

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hybrid cloud

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digital transformation

Kore.ai has launched an Agent Management Platform to give enterprises a unified control layer over fast-growing, fragmented AI agent estates.

Trust as a measurable asset for CMOs in the age of AI

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cx

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partner programmes

As AI floods marketing channels with competent content, CMOs are racing to quantify trust as their scarcest and most valuable asset.

Workday unveils Sana, an AI hub for HR, finance & apps

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digital transformation

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hcm

Workday launches Sana, a conversational AI hub to search, act and automate workflows across its HR, finance tools and third-party apps.

Sweep wins cybersecurity firms for Salesforce control

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data protection

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digital transformation

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cloud security

Sweep lands SailPoint, Wiz, Vanta and Varonis as security vendors seek tighter control and audit-ready visibility over Salesforce sprawl.

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SurePath AI unveils real-time controls to secure MCP use

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document management

SurePath AI launches real-time MCP policy controls to lock down AI tool access, aiming to secure fast-growing workplace agent workflows.

Datarails unveils FinanceOS to power AI-driven finance

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physical security

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risk & compliance

Datarails launches FinanceOS, a unified data layer and MCP link to AI tools, promising governed, real-time finance workflows at scale.

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Salesforce guest flaws fuel large-scale data harvesting

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saas

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firewalls

Misconfigured Salesforce Experience Cloud guest profiles are being exploited for mass data harvesting, with up to 400 firms possibly affected.

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Conga launches AiMe AI agents for end-to-end deal flows

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crm

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martech

Conga unveils AiMe AI agents to automate pricing, quoting and contracts, promising end-to-end deal flows across Salesforce and Microsoft stacks.

Salesforce unveils Agentforce AI-powered contact centre

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crm

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data analytics

Salesforce debuts Agentforce Contact Centre, unifying AI agents, voice, digital channels and CRM data to simplify customer service operations.