Salesforce stories - Page 4

Smart Communications launches AI-powered tools to help regulated firms modernise customer communications, data capture and archiving at scale.

Infostealer attacks are increasingly compromising enterprise SSO, with Flare warning 16% of late-2025 infections exposed identity access.

Salesforce denies axing 4,000 jobs for AI as critics question Agentforce reliability and the need for hard-coded fallbacks in workflows.

Panera data breach exposes details of 14 million customers, spotlighting a surge in SaaS-focused extortion and identity-driven cyber attacks.

Smart Communications appoints Heidi Johnson as chief product and technology officer to spearhead its next phase of AI-led innovation.

Big banks and AI leaders signal they will layer new AI tools on top of, not instead of, core enterprise software systems.

Veeam reshapes its top team with three senior hires to sharpen its global data resilience, security and AI-driven growth strategy.

Rocket Software launches ContentEdge to give organisations safer GenAI access to sensitive unstructured data across hybrid environments.

Synechron has launched an Agentic AI suite to automate mission-critical workflows in heavily regulated financial and insurance sectors.

Salesforce rolls out upgraded Slackbot, turning the chat app into an AI-powered workplace agent for Business+ and Enterprise+ users.

Chargebacks surge after record online holiday sales, with USD $181 billion in returns putting retailers' first-quarter profits at risk.

Salesforce debuts a revamped AI Slackbot as a personal work agent, tying Slack into its Agentforce 360 automation and data platform.

Ping Identity appoints former Slack executive Adnan Chaudhry as chief revenue officer to drive global go-to-market amid AI identity boom.

Salesforce launches Agentforce 360 retail tools to unify AI across marketing, eCommerce and service, promising smoother shopper journeys.

Salesforce launches an AI Fluency Playbook to help build 'agentic enterprises', guiding staff to work effectively with AI agents at scale.

Informatica from Salesforce is named a Leader in Gartner's 2025 Magic Quadrant for Data Integration Tools, its 20th straight year on top.

Linux Foundation unites Anthropic, Block and OpenAI in new Agentic AI hub to standardise tools and protocols for autonomous AI agents.

Conviva expands Digital Product Insights with AI-driven pattern analytics, unifying journeys across apps, websites and conversational agents.

Salesforce launches an Agentforce Sales app for ChatGPT, letting sellers query and update live CRM data and trigger workflows in-chat.

Lightrun's Runtime Context pipes live runtime data into AI coding tools, aiming to slash post-deployment failures and speed debugging.